The Devon and Cornwall Care Record (DCCR) gives authorised healthcare professionals access to a shared patient record, helping improve clinical decision-making and providing safer, more coordinated care. It brings together information from a range of health and care organisations across the region.
Community pharmacy contractors can access the DCCR free of charge, provided they meet the technical requirements, including having a static IP address.
What is a static IP address?
A static IP address is a fixed internet address that does not change. Think of it as a permanent postcode for your pharmacy's internet connection, allowing NHS systems to securely recognise and authorise access from your premises.
To illustrate how the system can be used in practice, a local pharmacist recently accessed the Devon and Cornwall Care Record during a patient consultation. The patient had already undergone three courses of treatment, none of which had successfully resolved their condition. As this was the first time the patient had presented at a community pharmacy, the pharmacist reviewed the patient's information within the Devon and Cornwall Care Record. Following this review, it became clear that the patient was suffering from a fungal infection rather than a bacterial infection and was therefore receiving inappropriate treatment. The pharmacist was able to support the patient in accessing the correct antifungal treatment. As a result of this intervention, the patient's condition was successfully resolved.
This example demonstrates how access to shared care records can support informed clinical decision making, improve patient outcomes, and help ensure that patients receive the most appropriate treatment at the earliest opportunity.
If your pharmacy is interested in accessing the DCCR, check with your internet provider whether you have a static IP address and contact the DCCR team for onboarding support at rcht.dccrsupport@nhs.net