Profile Manager

NHS Profile Manager (click to view full PSNC article)

NHS Profile Manager is a digital tool which went live in June 2022.The NHS Profile Manager replaces the two older information updaters (NHS Website profile editor & DoS), thereby, preventing contractors from having to input the same information onto two different platforms. The new profile manager will not only save contractors precious time, but should also be more accurate.Access the NHS Profile Manager

NHS Digital has published a series of NHS Profile Manager video tutorials onto YouTube for pharmacy teams to refer to – please click here to access.

What to do if you cannot offer CPCS services temporarily – 

  • If you need to temporarily suspend CPCS referrals due to capacity issues, but can continue to operate as a pharmacy: contact the DoS lead on so that they can close the four CPCS specific profiles affected. Please ensure you include the word ‘closure’ in the subject field of the email so that emails can be diverted to an OOH team if necessary.
  • If you need to temporarily close the pharmacy entirely and cannot provide any services: you should use Profile Manager and follow your business continuity plans as usual.