Recognising excellence in community pharmacy: RoE Awards 2022 now open for entries

Communications International Group is delighted to announce that the 9th annual Recognition of Excellence (RoE) Awards are now open.

Pharmacy teams from across the UK are encouraged to nominate themselves or colleagues before the closing date of 4 April.

As the only UK awards exclusively for community pharmacy support staff, the Recognition of Excellence Awards honour dedicated employees who go the extra mile to support their customers, colleagues and communities. They could be medicines counter assistants, delivery drivers, dispensing assistants, health champions, pharmacy technicians, team leaders, non-pharmacist managers… or hold any other patient-facing role within the community pharmacy support team.


Additional award for 2022

Following the introduction of the Pharmacy Team of the Year Award in 2021, another new award has been added for 2022: The Health Equality Award will recognise an individual who has identified and tackled health inequalities and helped to close the gap between local minority groups and their majority population.

The complete list of awards categories is as follows:

The Counter Intelligence Award: for excellence in OTC product knowledge.

The Customer Care Award: for outstanding customer service.

The Outstanding Contribution Award: to recognise a project or area of work that has made a significant impact.

The Retail Skills Award: for excellence in retail that results in increased OTC sales.

The Rising Star Award: to recognise a pharmacy newcomer who is excelling in their role.

The Service Excellence Award: for excellence in clinical services.

The Team Leader Award: for excellence in pharmacy team leadership.

The Health Equality Award: an individual who has tackled health inequality issues

The Pharmacy Team of the Year Award: for the most outstanding pharmacy team.


Each category winner will go forward to The Spotlight Award, which is given to the most outstanding entrant or entrants, as chosen by the expert judging panel.

Pharmacy support staff can enter as many categories as they wish or nominate others. Nominations from pharmacists or area managers are encouraged, too.

Entries and nominations should be submitted by 4 April 2022 via:

Finalists in all categories will be invited to enjoy an all-expenses-paid champagne reception, lunch, and ceremony where prizes will be awarded in central London on 24 June.


The judges

All shortlisted entries will go before an expert panel of judges:

Reena Barai, Lead Pharmacist at SG Barai Pharmacy, Sutton

Emma Charlesworth, Head of Marketing Operations, Phoenix Medical Supplies

Alison Curtis, Recognition of Excellence Spotlight Award winner 2021

Richard Dunne, Senior Manager Pharmacy Learning and Development, Boots UK

Liz Fidler, President, Association of Pharmacy Technicians UK

Leyla Hannbeck, Chief Executive, Association of Independent Multiple Pharmacies

Mike Holden, Associate Director, Pharmacy Complete

Elen Jones, Royal Pharmaceutical Society director for Wales

Janice Perkins, Chair, Royal Pharmaceutical Society’s Community Pharmacy Expert Advisory Group

Tim Rendell, Head of Pharmacy, Day Lewis

Rupen Sedani, Retail Clinical Superintendent, Avicenna

Victoria Steele, Superintendent Pharmacist, LloydsPharmacy

Richard Stephenson, Chief Operating Officer, Right Medicine Pharmacy Ltd

Ade Williams MBE, Lead Pharmacist, Bedminster Pharmacy, Bristol

Paula Woodgate, Spotlight Award Winner 2019


In partnership with our sponsors:


All enquiries to Liz Coop, events manager at CIG: or Millie Browning, editorial assistant at Training Matters: