Virtual Outcomes Training – Ear, Nose & Throat Conditions and Dispensing Valproate

On Monday we will release our training course designed to support pharmacies in dealing with Ear, Nose and Throat conditions.  This training has been designed to breakdown misconceptions that there is little that a pharmacy can do to support, and in a lot of CPCS referrals these patients are bounced back to the GP.  The reality is very different and actually there is a large amount the pharmacist and their team can do to support these patients.

This training has also been designed to allow you to use it to support an evening training session if you wish.  Judith and I led a session a couple of weeks ago in Avon on the topic and most of the delegates at the beginning of the meeting felt the majority of patient’s would need a referral and by the end had changed their outlook to be one of “what can we do to help?”

I would also like to thank Ruth Buchan (CPWY) who was supportive of us developing this training – thank you.

As a side note, I have this morning reminded pharmacy teams about our training in relation to dispensing valproate to women of child bearing age. This comes after a Sunday Times investigation. https://www.chemistanddruggist.co.uk/CD136060/GPhC-Dispensing-sodium-valproate-without-information-leaflet-unacceptable

As always, thank you for your support and if you need anything, just get in touch.

Kind regards,

Richard Brown PhD, FRPharmS
Director
VirtualOutcomes Ltd