Wellbeing Hub launches to support staff in Devon

Launching on Monday 29 March, the Devon Wellbeing Hub will offer support to both individuals and teams working in healthcare, social care and the police. NHS dental, pharmacy and optometry staff are all covered. It is free, independent and confidential.

Individual support

You may be struggling with the pressures of your job, family life or financial strains, or maybe you’ve noticed that you’re finding it tough to cope with the low mood and anxiety you’re experiencing. Whatever issues you’re facing, the Devon Wellbeing Hub is here to help you.  You will be offered a 1:1 telephone or video call appointment lasting for around 45 minutes. You’ll speak with a qualified and understanding clinician who’ll compassionately listen to your problems and needs, and together you’ll develop a Colleague Wellbeing Plan with your next steps. You may also be provided with further information on services and support available to you.

The Devon Wellbeing Hub will then be able to refer to and signpost you to a wide range of services available to you across Devon, including services provided by your own employer; NHS and other statutory services; local third sector and charity services; nationally available offers to keyworkers, and other support offers. The Hub is designed to be a single place where someone concerned about their wellbeing can come, unpick their needs and be supported to get to the right services quickly.

Team support

Have you noticed that your team energy is low, or that colleagues are collectively experiencing difficulties following distressing and stressful events arising from COVID-19? Managers working in health, social care and police organisations in Devon, Plymouth and Torbay will be able to make a request for direct support for their team. Led by a clinical psychologist, a needs assessment will take place following the request.  Support will be tailored to the specific needs of each team and may include reflective practice, supervision and coping strategies to help improve the psychological wellbeing of the team.

Accessing the service.

The Devon Wellbeing Hub will take self-referrals and team referrals by phone and email. The Hub will also accept referrals for individual members of staff from managers and occupational health departments via email, providing the member of staff has clearly consented.  The Hub can be contacted between 9am and 4.30pm, Monday to Friday, on 0300 303 5455 or via email at dpt.devonwellbeing@nhs.net